Answer to Popular Questions

Top Questions

How much should I spend on a new sleep set?

Mattress prices range greatly: from about $899 to over $18,000 for a king mattress. A good night’s sleep is one of the best investments you can make, so buy the best mattress you can afford. Keep in mind that most of us spend as much as one-third of our time in bed. Your investment will cost just cents per night over the next ten years! In fact, a $2,000 Sealy Posturepedic sleep set costs about 55 cents per night (based on a 10-year life).

How can I tell if I need a new mattress?

When was the last time you thought about your mattress? Many of us forget that our mattresses are the most utilized piece of furniture we own. In fact, if you sleep eight hours a night, in one year you’ll rack up 3,000 hours on your mattress. After 10 years, you’ll have logged 30,000 hours on the same bed. Listed below are a few hints that indicate it’s time to start thinking about renewing your sleep surface.

You bought your current mattress over ten years ago
The average life span of a quality mattress is approximately ten years. Mattresses older than that suffer from deteriorating comfort features and diminished support capabilities.
You wake up feeling more tired than when you went to sleep
Most consumers wait too long to replace their mattresses. If you don’t wake up feeling refreshed and rejuvenated – or if you feel any pain or discomfort – you’ve definitely waited too long.
The couch feels more comfortable than your bed
Concentrate on the feel of your mattress. Do you feel coils or bumps? Your body needs a smooth comfortable sleep surface to get a regenerative night’s sleep. Your mattress should enable you to sleep through the night with minimal tossing and turning.
Your mattress looks worn and uneven
Inspect your mattress regularly for sags and imprints. If your mattress appears uneven or worn and frayed, maybe its time to start shopping. The upholstery layers in all mattresses compress over time. For optimal performance, be sure to rotate your mattress occasionally to extend its durability and renew its comfort.
If you “inherited” your mattress from a family member or friend, chances are you need to replace it now.
You’ve taken your mattress for granted
Mattresses are the most used yet most ignored piece of furniture in the house. Pay attention to your mattress. Do you hear creaks and groans? Do you notice the surface sags or indents in certain areas and not in others? The condition of your mattress may come as a surprise, once you take a close look.

Should I replace my foundation when purchasing a new mattress?

A good foundation is as important as a good mattress! It acts much like a large shock absorber, taking a lot of the nightly wear and tear. And it contributes to your comfort and support. Don’t put a new mattress on an old foundation. A brand new mattress placed on a worn foundation wears out faster. It cannot give you the support you are paying for. When you select the mattress, purchase its companion foundation – the two are designed to work best together. Sealy engineers invented “foundation support” in the 1970′s, which set the standard for today’s bedding.

Should I buy a matching foundation?

Mattresses and foundation are designed together to work together. It’s not the mattress alone, but the total Posturepedic Sleep set that was designed in co-operation with leading orthopedic surgeons. Just as fine carpeting feels better and lasts longer when supported by quality underfelt and just as riding comfort depends on the seat cushion and suspension system of your car So it takes both mattress and foundation to give you the unique back support system you want.

How long should my bedding last?

The Better Sleep Council advises consumers to buy the highest quality bedding they can afford, then replace old bedding every 10 years. After this many years, even the best bedding may no longer provide the comfort and support you deserve.

Shopping For A Mattress

Does a mattress need to be hard in order to be good for me?

No! Sealy Posturepedic sleep sets offer correct support regardless of comfort level or price. Whether your Sealy Posturepedic is soft or hard, it will give you the same correct back support you need.

Why are there so many different quilting designs?

The quilting design on a Sealy mattress cover helps determine the firmness or plushness of the sleep surface. If a quilting design is small and close, the bed will tend to feel firmer; if the design is large and spread out, the bed will usually feel plusher. Remember – when you purchase a Sealy Posturepedic sleep set, you get the correct support you need regardless of comfort level or price.

How do I shop for a mattress?

Focus on finding a sleep set that satisfies your comfort preference first, then your quality preference. To do so, always shop wearing comfortable clothes and shoes that can easily be removed for lying down. Take your time and don’t be shy. You can’t judge support and comfort by sitting on an edge or lying down for just a few seconds. Lie on the bed the way that you sleep, and if you sleep with a partner, try shopping with them so you can decide together. Shop at a store that you know and trust, and offers services you desire. Read as much information about the sleep set that is available. Remember, buy the best bed that you can afford. You can always find “bargain bedding,” but it’s no bargain if you can’t get a good night’s sleep!

Is it true that non-Sealy stockists sell the same sleep system found in Sealy Posturepedic UniCased?

No, it’s not true. Sealy’s Posturepedic innerspring system is a patented design developed and produced by Sealy and only offered in Sealy products. Posturepedic components meet the highest quality standards in the industry, are not offered in products not labelled Posturepedic. Don’t be fooled by stores selling products that are “just like a Sealy”. There is no substitute for a Sealy Posturepedic sleep set.

How do I compare today’s bedding?

The best way to really know what you’re buying is to experience a top quality pillowtop, then firm, then plush sleep set. Determine the comfort you prefer, then compare your comfort preference in three qualities top of the line, mid-range, lower range, and understand the differences. This comparison helps you make an informed decision. If you like the comfort and price, the store services and possible financing options, you can make your purchase at the first store. If you decide to shop another store, find out what you’ve seen. Know the type of sleep set and its significant features such as the type of innerspring unit, key comfort layers, type of edge support and significant features of the Sprung Foundation.

How do I compare Sealy beds at different retailers?

Every retailer has their own, exclusive range of Sealy beds. Any model in the same range will provide identical support and durability characteristics. The difference between each model is the comfort system, or layers of upholstery, that make up the comfort of the sleep surface.

Sealy manufacture four distinct ranges, and they are, in descending order of quality:

These beds feature different specifications and you can refer to the Product pages to find out more about each segment.

The choice of comfort is a very personal one and only you can decide which bed feels most comfortable to you. Sealy makes beds in a variety of comfort options, and Sealy-trained sales people will be able to present to you the various comfort choices from Cushion Firm through to Plush and Pillowtop to find the one that’s just right for you.

What type of mattress should I buy for my child?

Your child should sleep on a Sealy Posturepedic because it offers correct back support. Children’s bodies aren’t just always moving, they’re always changing, and through all of those changes, their growing backs need support. Don’t skimp when buying a new sleep set for your child. With a Sealy Posturepedic, your children will get the comfort they want with the support their developing bodies need.

What should I do with my old bedding?

Most bedding retail stores will assist with the disposal of old bedding as a value-added store service. Ask about this type of service before you purchase!

Can my children use my old mattress?

Children should have a comfortable supportive mattress to get the deep restorative sleep their bodies need to grow. If your old sleep set was uncomfortable and lacked support, then it probably won’t help your kids get a good night’s sleep either.

Customer Support

Who should I call with a warranty concern?

If you’d like assistance with a Sealy mattress you own, please contact our Customer Care Centre on +603-5638 6631.

Please refer to your guarantee card for the terms and conditions and have the following details ready:

  1. Date of Purchase
  2. Model Name
  3. Retailer you purchased your sleep set from

you can also email:

Mattress Care

How do I carry or move my mattress?

Two people should normally carry your Sealy mattress flat on its side. It’s easier to handle and less likely to get damaged. Excessive bending may damage the innerspring unit. Flex rather than bend the mattress when going through doorways, and don’t bend the corners when putting on fitted sheets.

How and why do I rotate my bedding?

We recommend that you rotate your Sealy mattress on a regular basis to refresh its comfort. Mattresses contain many layers of upholstery padding to increase their comfort life and support performance. Body indentations can be a normal occurrence in new mattresses, and indicates that the upholstery layers are conforming to a person’s individual body contours. To help minimize body impressions, mattresses should be rotated occasionally throughout their life. For convenience, we have illustrated below the best method.

How do I care for my mattress?

Keep your Sealy mattress clean. Don’t allow your mattress to get wet. Protect it from water or other liquids. Don’t use dry cleaning fluid of any type on your mattress. These chemicals could damage some of the comfort and upholstery materials.

How do I clean my mattress?

Keeping your Sealy bedding clean is simple with the use of a protective mattress pad. Vacuuming is the only recommended cleaning method. If you must clean a stain, use mild soap with cold water and apply lightly! Don’t ever soak a mattress or foundation, and don’t use dry cleaning fluid of any type on your mattress – these chemicals could damage some of the comfort and upholstery materials.

Mattress Sizing/Height

What are the dimensions of traditional bedding?

Queens and kings allow more space for a deeper, more comfortable sleep.

King: 1830mm x 1900mm
Queen: 1520mm x 1900mm
Single: 910mm x 1900mm
Super Single: 1070mm x 1900mm

All sizes are nominal.

I am interested in a Queen or King size bed, but the access to my bedroom is limited. How can I get a large bed through tight quarters?

King size foundations come in two pieces for easier access through narrow halls.

Why are some of today’s beds so thick? My sheets don’t fit!

Today’s mattresses are manufactured with much more upholstery padding and comfort layers than in days gone by! Many consumers prefer the plush and ultra-plush comfort that these thick mattresses provide. You can find deep-pocketed sheets in most retail stores today.